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1.8 Based on 21 reviews
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    • Do not live up to contact 8
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Over the past year I have been to 3 presentations by Diamond Resort. They obviously consider me a lame duck as they demand a significant investment to have my Las Vegas time share "converted" to the recently designed Trust system. They always use the perpetuity clause or the original agreement to try to coerce me to sign a new agreement. They are well aware that no one at this point in time would ever buy a used timeshare with such an abominable... Read more

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The fees go up and a entities goes down what a scam these people are and to think I referred at least 6 families who have not experienced the downgrades yet but will take heed to my suggestion to not refer anyone else you are purchasing a space and they go up every year and give you nothing for it

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Just sat through 2.5 hour hard sell. They were marketing a product that had value to my family, and we were interested in buying. The only problem - if we didn't say yes immediately and put a deposit down, the price would double upon our departure. If Diamond was actually selling a fair product at a fair price, why would they not allow a family to think about a $40,000 + investments? Four members of the staff came in one after another to... Read more

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I was talked into buying a sampler after lies, lies, lies! In March 2016, My husband and I went for a tour and presentation. Well, we never even got a tour because they took so long that my husband had to leave after almost 3 hours so he could get his tee time. After we had said no, he left. Afterwards, they came to me and suggested the sampler for 18 months. Needless to say, I had to sign without my husband and they said, that it was ok and I... Read more

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We had our vacation in May 2016 for our 25th wedding anniversary in Maui, Hawaii. We were given a 50% discount on a tour package on condition that we have to attend the following day presentation. A lot of pressure on selling time share, you cannot just leave, or you be penalized. BEWARE!!!!Manager would pretend that she is one of your race, cause she was born in your country, but raced in America, that she had no more recollection of the past,... Read more

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I purchased a sampler package with them in March 2016. After returning home, I found out that before you could book, you first had to pay $1000. That was never discussed when they were selling me the package. In fact, he left the impression that you could book at any time, and since the package is only good for 18 months, truly I thought you could go ahead and start using it. So, in order to use, I go ahead and pay the $1000, and still can't... Read more

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Help us address concerns about DRI! Disclaimer: The following is not intended to claim or infer that DRI has done anything wrong. As some of you know, a group of people have been engaged in a long term private investigation of DRI's business practices. We are nearly finished, but the speed and quality of our work is dependent upon our ability to obtain more copies of DRI purchase documents. We'd like to obtain copies of contracts from... Read more

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Never sit down with a Diamond Resorts agent in order to get a freebie. They give a rosy picture, rush you through a "sign here" form and you find out the picture they painted has nothing to do with what you get. Worst is their Sample Package. Supposedly good for 300+ resorts you find, after signing it's only good for 50, and few you'd want to go to. Plus you have to go to a presentation for each of the 3 weeks the Sample gives you (yes 3 weeks,... Read more

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Las Vegas Nevada, Cancun Resorts. March 2016. After presentation met with a Rep who had another man meet with me and tell me what a deal I was getting. It was from a client that was purchasing more points so it was a good deal and less than I am a single mother and told them this. I get not monetary support from a father. They did provide mew paperwork and a book in the back it stated Read before conveniently behind everything in the... Read more

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Thanks for holding me, my wife and my 1 year old son hostage. Came in for an "Owners Update" was told it would only take 45 min. Came in at 8am wasn't "ALLOWED" to leave until 2:30. Was only on vacation for 2 days, Yesterday and Today. Cant enjoy my vacation today since I have just spent 7 hours of my vacation being told that I had to wait. I have to checkout tomorrow. This is the third time this has happened to me, should have known better.... Read more

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