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1.7 Based on 26 reviews
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    • Resort vacationing 2
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    • Do not live up to contact 8
    • Do not live up to contract 7
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First of all WHO OWNES Diamond Resorts International? I have asked for the present Management to call me. I have tried to give back my ownership to DRI for three years. The maintenance fees have skyrocketed and I refuse to pay extortion money to a rotten company. I was lied to by the former management company. The last time I booked with this organization, they charged me TWICE the fees and I had to sit through another sales meeting. They... Read more

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There Are terrible!! They take advantage of people by lying to them during their sales pitch. Once you are in they present you with various forms to sign. We are now trying to pay off our balance and practically made a much larger payment. Our interest charges are around $107 per month. When they revived our large payment for November 2016 they took that patient and instead of applying it directly they broke it down ina very Stengel way to... Read more

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I paid for my "membership" in full after being to lied to about surrendering the deed I held from MGV. When they sold to Diamond and the HOA dues went so high as to be impractical and I didn't pay them in time, I lost a $25,000 investment. Now, all I have to show for it is a piece of paper that says "Certificate of Ownership". This is theft. Please let me know if there is any action at this time to join in a class-action suit against MGV or... Read more

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1. Transfer process began in December of 2015. Not completed until July of 2016. Because we were in the transfer process and according to the transfer documents accounts needed to be in good standing, we paid the $1072.12 (check #**** cleared by diamond on 1/5/16). There was an additional charge of $250 paid for the transfer (check #****). 2. After such a long wait time, only Palm Springs in mid July was available. Because of such a long... Read more

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We went to a "90 minute" presentation that lasted 3 hours. At the end we decided to buy the sampler membership. We based this off of being told 2 things: 1) It can be used as a normal time share member to get the feel (the sampler you can only use certain resorts) 2) You don't have to vacation within the 18 months just book the vacation (which gives you 30 months to use it). Lie again. Based on these 2 out right lies I am in the middle of... Read more

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These people are horrible! Just dont ......i could go on forever with the reasons but here is all you need to know 2500 points for 10,000 $840 maintenance fee for thin air (THEY WILL NEVER CALL YOU CONTACTS FOR DISCOUNTED MAINTENANCE FEE) ......This is legal rape just run!

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Over the past year I have been to 3 presentations by Diamond Resort. They obviously consider me a lame duck as they demand a significant investment to have my Las Vegas time share "converted" to the recently designed Trust system. They always use the perpetuity clause or the original agreement to try to coerce me to sign a new agreement. They are well aware that no one at this point in time would ever buy a used timeshare with such an abominable... Read more

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The fees go up and a entities goes down what a scam these people are and to think I referred at least 6 families who have not experienced the downgrades yet but will take heed to my suggestion to not refer anyone else you are purchasing a space and they go up every year and give you nothing for it

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Just sat through 2.5 hour hard sell. They were marketing a product that had value to my family, and we were interested in buying. The only problem - if we didn't say yes immediately and put a deposit down, the price would double upon our departure. If Diamond was actually selling a fair product at a fair price, why would they not allow a family to think about a $40,000 + investments? Four members of the staff came in one after another to... Read more

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