Diamond Resorts International Reviews
What did they do to help us? They turned their back and said," sorry, there's nothing we can do."We ended up spending another $1400 to upgrade into a 2 bedroom which was mediocre.
Nothing fancy. Not the end of the world. You can imagine how our timeshare presentation went afterwards:Take us to the 12th floor at a different resort down the road. Flawless amenities.
Of course. Never been so turned off in my life. Told them at this point, there is nothing they can do to earn our business. If that is how you treat your "sampler guests" we are not purchasing.
We did not buy the $23,000 package. Which equates to $47,000 when you pay over 10 years. Plus $2500 annual fees? Come on.
That's another $25,000 in that same 10 years. So you're paying $73,000 for 1 week of vacation each year? That's $7,300 for just your room! That's not including airfare, car, food.
Get out of here!We looked online at a vrbo that was half a mile down the road. For a 2 bedroom, very classy suite, right on the beach, it was $3400 for a week. Split that between 2 couples and you're only at $850 per person for a week.
And GUESS WHAT? NO CONTRACT!!!!
- Great vacation location
- Misleading the consumer
Never Buy a Timeshare
LYING SCAM ARTISTS! Stay away from this company at all costs!
- Everything is wrong with them run away do not trust them
- Bad customer service
- Inescapable contract
- Dishonest sales tactics
DRI scammed us into a 10 year contract.
Now our 10 year contract is pretty much useless, we can't travel anywhere we want, we can't go on cruises, unless we upgrade for 100 dollars a month to the silver package. We have not use any of those worthless points, because we can't go anywhere we want to, without having to upgrade to the next level.
By now we are pretty much aware they are scamming us. Every single time we tried to ask them why they are charging us extra money, the salesperson would leave the room from 30 minutes to about 45 minutes, and some new salesperson would appear trying to get us to pay more money a month. 4 hours later, when they figured we were not falling for this new scam, we were allowed to leave.
But get this, we don't get anything for being held captive for about 5 hours. I would like to join anybody that is going to help stop this scamming company from fleecing the American Public.
We contacted DRI again to schedule a trip. My husband wanted to use the points to go to London.
They tell him to pick a destination, so they can explain what we needed to do, to accomplish this. Plus my husband wanted to ask them why they were charging us an extra fee of 35 dollars, we knew nothing about. They assured him that all would be explained, if we came to Virginia Beach Virginia. We was under the impression of us going to find out why we are being charged extra money, that we don't have a clue as to why we have to pay extra.
We get to Virginia Beach, and have to sit through another presentation. By the way, I constantly asked the salesperson if we had to sit through anymore presentations before we signed that 10 year contract, and again I was lied to.
She said I and my husband would never have to sit through anymore presentations, because now we are DRI members. The first thing the salesperson said, we cannot travel out of the United States, because we are now considered Standard package.
The salesman assured us we would never have to sit through anymore presentations. When my husband and I contacted Diamond Resorts to schedule a trip, the 1st thing we are told, we have to sit through a presentation.
When I told her I was assured I would never have to sit through a presentation, she said she didn't know what I was talking about. We go to Williamsburg Virginia, because that was only one of three destinations, that was available at the time we wanted to take a trip. That's is not what we were promised from buying that sampler. We had to sit through another presentation, and was told that the sampler was pretty much useless for what we wanted to do.
They told us we are not considered as DRI members, and we had to upgrade to the next package to get anything close to what we wanted to use points for a decent vacation.
The next upgrade is a 10 year contract, we could transferred out sampler points as a down payment for the next upgrade. We agreed and got suckered into a 10 year contract.
Roped into a 10 year contract, that we cannot afford.
I have contacted Wesley Financial Group to check into canceling our timeshare, or as they call it vacation package with Diamond Resorts International. My husband and I have talked to representatives of the WFG.
I've been checking online to see what type of reviews are on them.
So far I've not seen any negative reviews. Here's hoping we don't get scammed again.
I've been Lied to and ripped off by the best of them
- Misleading information about the points
- No cancelation
RUN AS FAST AS YOU CAN
Better sales rep
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