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Contact Diamond Resorts International Customer Service

How to Reach a Person at Diamond Resorts International

Verified Contact Information

Toll-Free Number:

  • 1-877-374-2582
    Club Membership
Call Now
Send Message

Customer Service:

  • 1-800-205-7555
    Finance
  • 1-877-311-9466
  • 1-877-787-0906
  • 1-800-438-2929
  • +44 800 358 6991
  • +44 345 359 0005

General Info:

  • 1-702-684-8000

Legal:

  • 1-844-396-8457
    CCPA Inquiries

Media:

  • 1-702-823-7534

Customer Service:

theclub@diamondresorts.com
In the United States or Canada

Jobs/ Career:

globalrecruitment@hgv.com

Legal:

californiaprivacy@diamondresorts.com
CCPA Inquiries
nevadaprivacy@diamondresorts.com
euhsirm@diamondresorts.com
European Customer Service
assistanceeurope@diamondresorts.com
In Europe

Diamond Resorts International Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Diamond Resorts International Phone Number
1 (877) 374-2582
Average Hold Time
00:12:57
Average Calls duration
4 minutes
Most Popular Diamond Resorts International Email Address
theclub@diamondresorts.com
Diamond Resorts International Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
View full overview

How to Contact Diamond Resorts International Customer Service?

The Diamond Resorts International customer service phone number is (800) 438-2929 for US customers. For international customers, they can be reached at +44 800-358-6991. These numbers are designed to provide assistance to members, owners, and guests regarding their bookings, inquiries, and other concerns related to their stay at any Diamond Resorts International locations.

It is important to note that the response time may vary depending on the nature of your query. However, Diamond Resorts customer service team strives to provide timely and efficient service to all their callers. Always remember to have your member or booking details ready when you call to help expedite the process.

The Diamond Resorts International corporate office is located at 10600 West Charleston Boulevard, Las Vegas, NV 89135, USA. This is the central hub for the company's operations and is where strategic decisions are made.

If you need to send a formal letter or document, make sure to address it properly to ensure it reaches the right department. However, for immediate concerns or inquiries, it is recommended to contact Diamond Resorts customer service via their phone numbers, as the response through mail may take longer.

Yes, Diamond Resorts International does offer 24-hour customer support. This means that no matter what time zone you're in, there will always be a representative ready to assist you with your concerns. Whether it's about your reservations, payments, or any other issues that you might encounter in any of the Diamond Resorts International locations, you can rest assured that help is just a phone call away.

Diamond Resort customer service is committed to providing excellent service to ensure that your vacation experience is as smooth and enjoyable as possible. Remember, if you have any issues or queries, don't hesitate to reach out to them.

PissedConsumer Club

Contact Information

Diamond Resorts International Website:

Diamond Resorts International Help Center:

Corporate Office Address:

Diamond Resorts
10600 W. Charleston Blvd.
Las Vegas, Nevada 89135
United States

Other Info (opening hours):

European Mailing Address:

Citrus House, Caton Road,

Lancaster, LA1 3UA


Hours:

MONDAY - FRIDAY: 9:00 AM - 7:00 PM (GMT)


Other Location:

8415 South Park Circle,

Orlando, FL 32819, US

More contact details

Why Customers Call Diamond Resorts International?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 35%
  • Payments and Charges 18%
  • Request for Information 14%
  • Account 10%
  • Product/ Service 10%
  • Activation/ Cancellation 5%
  • Staff 2%
  • Employment 2%
  • Shipping and Delivery 1%
  • Return/ Replace <1%
  • Booking and Reservation Issues <1%
  • Refund <1%
  • Cards <1%

Customer Inquiries & Issues

35%
  • "Pay assessment"
  • "Points"
  • "Cuenta"

Payments and Charges

18%
  • "Pay condo payment"
  • "Billing"
  • "I want to pay my management feed"

Request for Information

14%
  • "Searching for availability (Room for a Week)"
  • "Information"
  • "Discuss our unsatisfactory holiday in ***"

Account

10%
  • "Account billing"
  • "Log in problem"
  • "My account"

Product/ Service

10%
  • "Complaint"
  • "Accessibility"
  • "Information a row of diamonds broke off need too be replaced"

Activation/ Cancellation

5%
  • "Cancel teservation"
  • "Cancelation of contract"
  • "Cancellation"

Staff

2%
  • "Horrible service!!"
  • "Financial service"
  • "Poor customer service"

Employment

2%
  • "Former employee"
  • "W2 forms"
  • "Payoff"

Shipping and Delivery

1%
  • "Package deal"
  • "Pool size?"

Return/ Replace

<1%
  • "change address"
  • "Change location 8/2/19-8/9/19"

Booking and Reservation Issues

<1%
  • "Hotel"

Refund

<1%
  • "Been waiting 6 six for my 100 dollar refund and no one can help"

Cards

<1%
  • "My dining card is no good"

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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