Diamond Resorts International Phone Numbers and Emails

Toll-Free Number:

  • (877) 374-2582
    Club Membership

Customer Service:

  • (800) 205-7555
    Finance
  • (877) 311-9466
  • (877) 787-0906
  • (800) 438-2929
  • +44 800 358 6991
  • +44 345 359 0005

General Info:

  • (702) 684-8000

Legal:

  • (844) 396-8457
    CCPA Inquiries

Media:

  • (702) 823-7534

Diamond Resorts International Emails:

Customer Service
In the United States or Canada
Jobs/ Career
Legal
CCPA Inquiries
euhsirm@diamondresorts.com
European Customer Service
assistanceeurope@diamondresorts.com
In Europe
More phone numbers and emails Less phone numbers and emails

Diamond Resorts International Contact Information

Diamond Resorts International Website:

Diamond Resorts International Help Center:

Corporate Office Address:

Diamond Resorts
10600 W. Charleston Blvd.
Las Vegas, Nevada 89135
United States

Other Info (opening hours):

European Mailing Address:

Citrus House, Caton Road,

Lancaster, LA1 3UA


Hours:

MONDAY - FRIDAY: 9:00 AM - 7:00 PM (GMT)


Other Location:

8415 South Park Circle,

Orlando, FL 32819, US

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Diamond Resorts International Rating Based on 201 Reviews

Rating details

1.6
more details
Customer service
Exchange, Refund and Cancellation Policy
Value for money
Price Affordability

Rating stats

Rating trend

Summary of Diamond Resorts International Customer Service Calls

403 TOTAL
CALLS
04:06 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Diamond Resorts International Customer Service?

Payments and Charges Question:

  • “Make a payment”
  • “Deposit Week”
  • “Club payment”

Request for Information Question:

  • “Unable to receive verification code to log on the website”
  • “Check on reservation”
  • “Need help with new account”

Account Question:

  • “Membership and account number, make a reservation”
  • “Account balance”
  • “Our email is incorrect unable to register my account”

Product/ Service Question:

  • “Membership”
  • “Loan pay off”
  • “Loan payment”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelation of contract”
  • “Cancel my package”

Employment Question:

  • “Former employee”
  • “W2 forms”
  • “Payoff”

Staff Question:

  • “Financial service”
  • “Poor customer service”
  • “Financial services”

Refund Question:

  • “Refund”
  • “Been waiting 6 six for my 100 dollar refund and no one can help”

Shipping and Delivery Question:

  • “Pool size?”

Cards Question:

  • “My dining card is no good”

Return/ Replace Question:

  • “Change address”

Other Question:

  • “Flights”
  • “Booking problems”
  • “Arrange late check out on 3rd September,Sunset Harbour,Tenerife”

About

Diamond Resorts International Privacy Policy
To read more: https://diamondresorts.com/privacy-policy
Top Diamond Resorts International Services

Vacation Ownership, Customer Care, Timeshare Selling

Top Diamond Resorts International Products

Room, Account, Ocean Beach Club Room

Diamond Resorts International Pros and Cons

Pros: Great vacation location, Little, No pros, Resort vacationing, Our suite my problem was with the vacation sale department

Cons: Bad customer service, Fraudulent advertising, Beeing not honest, No product value, Way of treating people

Related Companies

Apollo Global Management, Claires, Ceva Logistics, Protection One, Monarch Grand Vacations

Summary

Diamond Resorts International is presented to be a leader in hospitality and vacation ownership. The company has been on the market since 1996. It was founded by Stephen J. Cloobeck, who currently is the chairman of the company. Diamond Resorts International is based in Las Vegas, Nevada. It managed to build a network which includes more than 300 vacational destinations. Resorts of company are located in 33 countries in the United States, Mexico, Canada, the Caribbean, Central America, South America, Europe and Asia. Diamond Resorts International is a subsidiary owned business, which has around 490,000 members and owners.

Diamond Resorts International reviews and complaints

Diamond Resorts International is ranked 306 out of 1353 in Hotels and Resorts category

Area Served

Worldwide, USA

Payment Methods

VISAMasterCardAmerican Express

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