Diamond Resorts International Phone Numbers and Emails

Toll-Free Number:

  • (877) 374-2582
    Club Membership

Customer Service:

  • (877) 374-2582
    Club Membership
  • (800) 205-7555
    Finance
  • (877) 311-9466
  • (877) 787-0906

General Info:

  • (702) 684-8000

Media Contact:

  • (702) 823-7534
    SUN-SAT 12:00 AM - 11:59 PM (PST)
  • (800) 438-2929
    Toll Free
  • +44 800 358 6991
    Europe

Diamond Resorts International Emails:

Customer Service
European Customer Service
General Info
More phone numbers and emails Less phone numbers and emails

Diamond Resorts International Contact Information

Diamond Resorts International Website:

Diamond Resorts International Online Chat:

Corporate Office Address:

Diamond Resorts
10600 W. Charleston Blvd.
Las Vegas, Nevada 89135
United States

Other Info (opening hours):

European Customer Service Email euhsirm@diamondresorts.com

European Mailing Address

Citrus House, Caton Road, Lancaster, LA1 3UA

Edit Business Info

Diamond Resorts International Rating Based on 181 Reviews

Rating details

1.6
more details
Customer service
Exchange, Refund and Cancellation Policy
Value for money
Price Affordability

Rating stats

Rating trend

Summary of Diamond Resorts International Customer Service Calls

309 TOTAL
CALLS
04:04 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Diamond Resorts International Customer Service?

Payments and Charges Question:

  • “Make a payment”
  • “Charge off payoff”
  • “Deposit Week”

Request for Information Question:

  • “Assistance with my Sampler agreement”
  • “I bought a package deal for 5 nights and 7 days. I cant not find my recipt. I need help please.”
  • “About my points”

Account Question:

  • “Account balance”
  • “Our email is incorrect unable to register my account”
  • “My account”

Product/ Service Question:

  • “Membership”
  • “Loan payment”
  • “Just want to see if they have any special things going on to help rescue we have been using Diamond dog food for the past 20 years I want to see if they want to help us out”

Activation/ Cancellation Question:

  • “Cancel Timeshare Reservation.”
  • “Cancellation”
  • “Cancel”

Employment Question:

  • “W2 forms”
  • “Payoff”
  • “I need to cxl orientation trip due to death in my family”

Staff Question:

  • “Poor customer service”
  • “Financial services”

Refund Question:

  • “Been waiting 6 six for my 100 dollar refund and no one can help”

Shipping and Delivery Question:

  • “Pool size?”

Cards Question:

  • “My dining card is no good”

Return/ Replace Question:

  • “Change address”

Other Question:

  • “Trade time”
  • “To verify Finance phone numbers so as to avoid being scammed.”
  • “My previous stay needs to be discussed.”

About

Diamond Resorts International Privacy Policy
To read more: https://diamondresorts.com/privacy-policy
Top Diamond Resorts International Services

Vacation Ownership, Customer Care, Timeshare Selling

Top Diamond Resorts International Products

Account, Room, Air Conditioner Facility

Diamond Resorts International Pros and Cons

Pros: Great vacation location, Little, Our suite my problem was with the vacation sale department, Vacationing, No pros

Cons: Fraudulent advertising, No product value, Beeing not honest, Bad customer service, Way of treating people

Related Companies

Apollo Global Management, Claires, Ceva Logistics, Monarch Grand Vacations, Protection One

Summary

Diamond Resorts International is presented to be a leader in hospitality and vacation ownership. The company has been on the market since 1996. It was founded by Stephen J. Cloobeck, who currently is the chairman of the company. Diamond Resorts International is based in Las Vegas, Nevada. It managed to build a network which includes more than 300 vacational destinations. Resorts of company are located in 33 countries in the United States, Mexico, Canada, the Caribbean, Central America, South America, Europe and Asia. Diamond Resorts International is a subsidiary owned business, which has around 490,000 members and owners.

Diamond Resorts International reviews and complaints

Diamond Resorts International is ranked 263 out of 1340 in Hotels and Resorts category

Area Served

Worldwide, USA

Payment Methods

VISAMasterCard

Edit Description

Compare Diamond Resorts International To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Bluegreen Resorts
982 reviews
2.0
Westgate Resorts
637 reviews
1.9
Wyndham Hotels And Resorts
610 reviews
1.7
Write a review
Do you have something to say about Diamond Resorts International? What happened? What can we help you with?
Submit review Don't show this popup