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Diamond Resorts International aka Ocean Beach Club in Virginia Beach, Va is a total rip off. The timeshare presentation and the sales pitch was false and misleading. They promised a unit and then when I went to stay there they claimed I was entitled to a unit that...
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1.0
I didn't like
  • Misrepresentation and lies
#1257684
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Diamond Resorts International - Got disconnected in middle of conversation with a travel rep

Not sure how it happened we just got disconnected. I did not remember reps name so did not call her back. She was pleasant, etc. just not sure how come if she had my home and cell numbers as well as acct # etc she didn't call me back. Otherwise very personable and we were in the middle of checking dates for a trip.
#1252786
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Since Diamond took over Gold Key at Va. Beach. I spend 2 to 3 hours of an ownership meeting,telling them all I want is for them to honor the Gold Key contract.I own a 1 week a year deed on the 10th floor.I got put on the 3rd floor above the Rock Fish at The...
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#1246505
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We were on vacation in Florida and was approached by person from Diamond resorts and said they would give us a cash card if we attended a no obligation meeting and we would get the card whether we joined or not. We decided we couldn't afford the resort offer and they...
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Anonymous
Anonymous

They are terrible and a scam

1.0
I didn't like
  • Being lied to
#1226057
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Virginia Beach 2016. I was mislead my Sales Agent, he made me believe I was able to use the resort during the summer months, never mentioned that the resort was previously owned by GK, current owners had purchased weeks and there is No inventory during the summers....
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1.0
#1225599
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I finally had to hire a law firm to get the deed in lieu and then they sent me a forgiveness of debt for 2017 for $70K and valued the timeshare at $19K This company should be put out of business for their sales tactics. Everytime my family and I stayed they insisted a...
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#1225458
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On Sunday March 25th, 2018 we entered the Circus Circus Hotel and were greeted by a Diamond Resorts International representative. He ushered us to the desk and another representative talked us into attending a 120 minutes time share presentation. For this we had to put...
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Anonymous
John Collick

We paid $2,500 for the sampler then “invited” to an “Event of a Lifetime,” where we we given a weekend of fun and drinking before being pressured into buying a Platinum member...

1.0
I didn't like
  • Fraudulent advertising and do not live up to contract
  • Misrepresentations
  • Beeing not honest
#1225450
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Received a letter from them end of Jan 2018 saying they would buy back our timeshare. We had been on a waiting list for a few years. So we used the resort at Mt. Tremblant end of March 2018 and I called them to see where we were with the sale. They received all of our...
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2.1
I didn't like
  • Do not llike their customer service people in lasvegas
#1219687
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Diamond Resorts used to be a great company. We purchased into their timeshare. The company was sold and at the last two "owner's updates, we were told out & out lies to get us to purchase more "points" (shares). We were told that by purchasing a certain amount of...
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#1213867
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Contact Diamond Resorts International

Mailing Address:
Diamond Resorts International
10600 West Charleston Boulevard
Las Vegas, Nevada 89135
USA
Phone:
(877) 374-2582
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Diamond Resorts International Recently Discussed

 
We decided to stay at one of their resorts in Virginia. Firstly, the photos on their website was extremely deceiving. It showed only the original historical hotel, which is small museum on the site, and not the of the resort. The resort was average at best. The...
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1.8
I liked
  • Accommodation design
I didn't like
  • Mis-leading and deceiving advertisement and marketing tactics
  • Fraudulent advertising
#1213369
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