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I was invited to an update dinner to meet with my new "counselor" to talk about all the great new things happening with Diamond. The dinner was nice, but the counselor told us that our old deed was only worth 5500 points and we really needed 7500 points to do anything...
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1.8
I didn't like
  • Why pay an additional 16000 for something i already own
#1144438
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I was conned into purchasing their $4000 sampler package. Two weeks later when I realized that the verbal promises where not correct, I requested to terminate the contract, not having ever used any of the services. I got the phone call and email run-around for over...
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1.0
I liked
  • Little
I didn't like
  • Treatment by customer service and return policy
#1142990
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We stayed at a Diamond Resort in February in Sedona, a gift from my brother. Traveling to Sedona we planned to spend a night in Flagstaff and then proceed on to Sedona. Flagstaff was getting hit with two heavy back-to-back snowfalls that was forecast to shut-down...
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3.8
#1135274
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Diamond Resorts International - Lies. No housekeeping. Dirty.

Diamond Resorts International
#1090030
1.0
Details
Don't. Don't. That is the best advice I can give. Gross. Like a dumpster
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Diamond Resorts International - Increasing Maintenance Fees

Diamond Resorts International
#1086624
Every quarter it seems that the maintenance fees continue to increase and without proper notification and they just add late fees and have the audacity to say they sent emails. There is no history of any such email except for a proxy vote back in March, but absolutely nothing from the business office. WTF I GUESS THEY EXPECT TO GET SOME MORE MONEY AND LIMITED VACATIONS!
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Diamond Resorts International - Vacation Ownership Review

Diamond Resorts International
#1010316
1.0
Details
They are holding me hostage! How can i get out of this extortion!
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Short Review on February 06, 2017

Diamond Resorts International
#1003457
1.4
Details
They are all scammers and liars. Any class action law suite? they deserve to be closed and jail time
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
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Diamond Resorts International - It's ok
Diamond Resorts International - It's ok
Diamond Resorts International - It's ok
I visited one of your diamond resorts ocean beach club, in virginia beach, va, and the room is horrible, i paid hard earned money, to enjoy myself, but i just could not the room 609 needed work done, they shouldnt even use this room. I watched undercover boss, the ceo,...
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#1133251
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I just read something written by monarch-grand-vacation.pissedconsumer.com We were also talked into purchasing a timeshare with Monarch back in 2009. Little did we know, a few years latter Diamond would buy Monarch. And our fees would slowly get higher and higher. We...
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2.1
#1131588
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Stay away from Diamond Time Shares. We purchased a Sampler Package and were promised cruise certificates as part of the "deal". We purchased the package this summer (2017). It is now November 2017 and after much back and forth, a cc dispute and a BBB complaint they...
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1.0
I didn't like
  • Do not live up to contact
#1128325
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I was lied to. Scammed. During the presentation the agent told me that the Sampler Package works the same as membership, only you get 18 months to use it with 15000 points for a set price. He promised me that I can get plane tickets, dinner tickets, Disney park tickets...
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2.0
I didn't like
  • Way of treating people
#1127468
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Signed up for a timeshare however when looking to use my points am told there is no availability at the places we were sold on anytime for the next 1 to 10 years. Or we could be put on a list and when something opens up we will book for you and notify you however if it...
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1.0
#1116345
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Re 11/18/2016 contact fraud I wanted to get out of my diamond timeshare, which of course is worth nothing, and will cost me to legally dispose of it. However when invited to attend one of their presentations I went solely to get the free gift promised. I told the...
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Anonymous
Anonymous

Thank you for sharing. This is helpfully.

2.3
#1096921
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My family and I visited Polo Towers in Las Vegas for a quick getaway. We were told they had updates about our membership and the meeting would only take 90 minutes. On April 13, 2017 we went to this "breakfast update" but it turned out to be a pressured sales pitch....
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1.7
I liked
  • Vacationing
I didn't like
  • Scammers and liars
#1076411
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